Help
Frequently asked questions
The packs
What is in a SunKit pack?
Each pack combines mineral sun care (sunscreen, SPF lip balm and, for the beach, after-sun) with electrolyte drink mix and a useful extra or two, depending on the pack. We only resell clean brands we use ourselves. Every product page lists exactly what is inside.
Which pack should I choose?
Pick the one that sounds like you: the Kids Pack for little ones at the park, pool or camp, the Trail & Sport Pack for long days on the trail, course or sideline, and the Beach Pack for days by the water. Any pack can be sent as a gift with a handwritten note.
Why mineral sunscreen only?
Every sunscreen and SPF lip balm we pack uses zinc oxide or titanium dioxide as its UV filter, with no oxybenzone or octinoxate. They are the filters we choose for our own family, and they are allowed everywhere, including Hawaii and Key West.
Are the products safe for sensitive skin and kids?
We choose fragrance-free and kid-friendly options where we can, but everyone’s skin is different. Check each product’s label and ingredients, patch test if you are unsure, and ask your doctor about babies under 6 months.
Can I build a custom pack?
Not online yet, but we are happy to help, especially for teams, events and weddings. Send us a message and tell us what you need.
Orders & shipping
When can I order?
Very soon. We are finishing our first packs now. Join the list on any page and we will email you the day they launch.
How much is shipping?
Standard shipping (3–5 business days) is $5.95 and free on orders over $60.00. Express (1–2 business days) is $14.95.
When will my order ship?
We pack orders by hand and ship within 1–2 business days. You will get an email with tracking as soon as it is on its way.
Do you ship outside the US?
Not yet. We currently ship to addresses in the United States only.
Can I send a pack as a gift?
Absolutely. Tick “This is a gift” at checkout and add a note. We write it by hand and leave prices out of the box.
Returns & help
What is your return policy?
Unopened packs can be returned within 30 days of delivery for a full refund. For hygiene reasons we cannot take back opened sun-care products, but if anything arrives damaged, tell us and we will make it right.
How do I contact you?
Email hello@getsunkit.com or use the contact form. We reply within one business day.
Still have a question? Send us a message.